What We Collect and Why We Use It
When you open a sona9 account, we collect the details you provide during registration — name, contact information, and the payment method you choose, whether that is bKash, Nagad, or Rocket. We also record transaction activity tied to your wallet so our team can verify deposits
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and process withdrawals accurately. Device and session data — browser type, IP address, and how you navigate the lobby — helps us keep your account secure and load pages correctly on mobile. We do not sell your personal data to third parties. Information shared with payment
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processors like bKash or Nagad is limited to what is needed to complete your transaction and is governed by their own privacy terms. If you contact our support team, those messages are stored so we can follow up and improve how we handle account queries. Data
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is retained only as long as your account is active or as required to meet legal obligations under applicable law. Your use of this platform and the data we process are subject to the laws of your jurisdiction and the eligible regions where our services are
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available.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.